Interpreter Services
We want every patient to feel comfortable, understood and involved in their healthcare. Free interpreter services are available for all patients who need communication support during their consultation.
Professional Interpreters Are Available
If you or a family member have difficulty communicating in English, we strongly recommend using a trained professional interpreter during your consultation.
Southern Doctors Clinic uses the Translating and Interpreting Service (TIS), which provides professional telephone interpreting in a wide range of languages.
Just let us know
When making your appointment, tell our reception team that you require an interpreter and let us know which language you need.
This gives our team time to arrange the interpreter for your consultation.
Requesting an Interpreter Is Easy
There is no complicated process. Simply tell us what you need when you book your appointment.
Book your appointment
Book your appointment online or by contacting our reception team.
Tell us your language
Let our receptionist know that you need an interpreter and tell us which language you require.
Attend your appointment
We will arrange the interpreter for your consultation so you can communicate comfortably with your doctor.
Why We Recommend a Professional Interpreter
Good communication is an important part of safe, respectful healthcare. A trained interpreter can help you and your doctor understand each other clearly.
Clear communication
Medical conversations can involve complex terminology. A trained interpreter helps ensure important information is communicated accurately.
Your privacy
A professional interpreter provides a confidential communication service, helping you discuss your health comfortably.
Your healthcare
Being able to communicate clearly helps you understand your doctor's advice and participate in decisions about your care.
Other Communication Support
There are additional services available to help you access healthcare and health information.
National Relay Service
The National Relay Service (NRS) provides communication support for people who are deaf, hard of hearing or have a speech impairment.
Visit the National Relay ServiceTranslated Health Information
You can also access health information in a range of languages through Health Translations.
Find translated health resources