My Results

Pathology Results

Our preferred pathology lab is Douglass Hanly Moir (DHM). We are pleased to have a DHM collection room conveniently located on-site, making it easier for our patients to access essential tests without having to travel far.

Typically, pathology results (blood tests and swabs) take about 2-5 business days to return, and during this time, we encourage all our patients to schedule a follow-up appointment with their doctor to discuss your results. This appointment can be telehealth or in-person at our clinic, whichever suits you best. In saying this, some tests may take longer to return.

If your GP finds your results normal and no further discussion is needed, you will not be contacted by our staff. You may receive an SMS/Email stating you results have been marked as ‘No Action’. This means that your doctor is happy with this result, and no follow-up is required.

If there are any abnormalities that need further discussion, we'll recall you for a follow-up appointment. For more information about our recall process, please visit our page Recalls & Clinical Reminders or speak to one of our receptionists on (02) 9789 5955.

Imaging Results

Imaging (ultrasound, x-ray, CT etc) results usually take 2-7 days to return to us, and during this time, we encourage all patients to schedule a follow-up appointment with their doctor to discuss the results. This appointment can be telehealth or in-person at our clinic.

Please note that some imaging centres will send you a copy of your images. Although your images may be ready, the report that is sent to the GP is often not ready until 2-3 days after and is often sent to the referring GP - not the patient.

Similarly with pathology, your GP finds your results normal and no further discussion is needed, you will not be contacted by our staff. You may receive an SMS/Email stating you results have been marked as ‘No Action’. This means that your doctor is happy with this result, and no follow-up is required.

If there are any abnormalities that need further discussion, we'll recall you for a follow-up appointment. For more information about our recall process, please visit our page Recalls & Clinical Reminders or speak to one of our receptionists on (02) 9789 5955.

Testing Fees

We often receive questions from patients about how much a certain test is going to cost them. Although our staff will try their best to provide you with an idea of how much a test or scan will cost, you are to ask the pathology or imaging centre directly for their fees.

Most referrals provided by our staff have a contact number for the healthcare provider you are being referred to so that you can easily contact them and enquire about their fees.

Obtaining a copy of my results

Our receptionists can send you a copy of your results if:

• You have already discussed the result with your GP, OR

• The result was marked as ‘no action’ by your GP.

Our staff cannot send you a copy of your result if you have been recalled, and have not yet spoken to your GP.