Appointments at Southern Doctors Clinic
Whether you need a routine check-up, help with a new health concern, or a follow-up appointment, we're here to make booking your care as simple as possible.
Book an AppointmentHow would you like to book?
Appointments are available with our GPs in person or by telehealth, where appropriate. You can book online through HotDoc or contact our reception team for assistance.
Book Online
View available appointments and book online through HotDoc. You can also receive appointment reminders and manage your bookings through the HotDoc app.
Book via HotDocSpeak With Reception
If you're unsure which appointment you need, or you need help finding a suitable time, our reception team can assist you.
Call (02) 9789 5955Before You Book
Choosing the right appointment type helps your doctor give you enough time and helps us keep appointments running as smoothly as possible.
When should I book in person?
If you think you may need an examination, such as for a sore throat, ear problem, skin concern, injury or other physical symptoms, please book a face-to-face appointment.
When is telehealth suitable?
Telehealth may be suitable for some consultations where a physical examination is not required. If your doctor needs to examine you, you may be asked to attend the practice.
Standard consultation
Standard appointments are approximately 15 minutes and are generally suitable for one or two straightforward concerns.
Long consultation
If you have several concerns, a complex health issue or need more time with your doctor, please book a long consultation. You can select this option when booking online or ask our reception team for assistance.
A Few Questions Help Us Prepare
When you call to book an appointment, our reception team may ask what you'd like to see the doctor about. This helps us make sure your appointment is booked appropriately.
The right doctor
Some doctors have particular areas of interest or provide specific services. Your reason for visiting helps us match you with the most appropriate doctor.
The right amount of time
Different concerns require different appointment lengths. Knowing what you need helps us book enough time.
Any paperwork needed
Some appointments require referrals, forms or other paperwork. We can let you know what you need before your appointment.
Preparing for your visit
Certain appointments may require preparation, such as fasting, bringing previous results or completing forms beforehand.
Fees and Medicare
The appointment type can help our team explain any applicable fees, Medicare claiming information or out-of-pocket costs.
Your privacy matters
Our reception team is trained to handle your information respectfully and discreetly. If you are uncomfortable discussing something, you can let us know.
Once You've Booked
Here's what you can expect before your appointment.
Confirmation
You'll receive an appointment confirmation by SMS, email or through the HotDoc app.
Reminder
We'll send you a reminder approximately 24 hours before your appointment.
Confirm or Cancel
Please respond to your reminder as soon as possible if you need to cancel or can no longer attend.
Ready to Book?
Book online through HotDoc or contact our friendly reception team if you need help choosing an appointment.
Book an Appointment Call Reception