Keep Your Records Up to Date
Have your details changed recently? Let our reception team know so we can keep your medical record accurate and your information up to date.
Tell us when your details change
Please let our reception team know as soon as possible if any of the following information has changed.
Address
Let us know if you have moved or are moving house.
Name
Tell us if your name has changed.
Phone number
Make sure we have your current contact number.
Email address
Keep your email address current so we can contact you when needed.
Emergency contact
Let us know if your emergency contact or next of kin details have changed.
Medicare & concession cards
Please update us when you receive a new Medicare, Pension, Concession or Health Care Card.
Keeping your information current helps us care for you
Accurate contact and personal information helps our team communicate with you and keep your practice records up to date.
We can contact you when needed
Your current phone number and email address help us reach you about appointments, recalls, results and other important information.
Your Medicare details stay current
Keeping your Medicare and concession card information up to date helps ensure we have the correct information when processing your claims and billing.
Your emergency contact information is current
If your nominated emergency contact or next of kin changes, please let us know so our records remain accurate.
How to update your details
If something has changed, please let our reception team know as soon as possible.
Contact reception
Speak with our reception team when you are next at the clinic, or contact us by phone.
Tell us what has changed
Let us know which details need to be updated, such as your address, phone number or Medicare card.
We’ll update your record
Our reception team can update the relevant information in your practice record.
Has something changed?
Please let us know as soon as possible so we can keep your information accurate and up to date.
Call (02) 9789 5955